Privacy Policy

Effective Date: 15 July 2024

We are committed to protecting your privacy and ensuring the security of your personal and healthcare data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our healthcare data standardization platform and ETL tool implementation service. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information:
  • Name
  • Email address
  • Contact information
  • Company name (if applicable)
  • Billing and payment information
  • Job title or role
• Healthcare Data:
  • Clinical Terms or Code
• Usage Data:
  • IP address
  • Browser type and version
  • Pages visited on our platform
  • Time and date of visits
  • Referring URL
• Communication Data:
  • Any data shared via support tickets, emails, or other communication methods with our team.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Process and analyze healthcare data to support data standardization.
• To communicate with you: Respond to your inquiries, provide customer support, and send service-related communications.
• To improve our services: Analyze trends, monitor usage, and enhance the functionality of our platform and tools.
• To comply with legal requirements: Ensure adherence to applicable healthcare regulations (e.g., HIPAA in the United States, GDPR in the European Union) and enforce terms of service.

3. Data Security

We prioritize the security of your data and implement technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Data encryption (at rest and in transit)
• Secure servers and databases
• Regular security audits
• Access control and authentication protocols
• Data anonymization where applicable

Despite these measures, no method of online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or healthcare data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors or contractors who assist in operating our services and conducting business activities (e.g., payment processors, cloud storage providers, data hosting companies).
• Legal Compliance: We may disclose your data if required to do so by law or in response to a valid request by public authorities (e.g., a subpoena or court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal and healthcare data may be transferred as part of the transaction, subject to the same privacy protections as described in this policy.

5. Data Retention

We retain your personal and healthcare data for as long as necessary to fulfill the purposes outlined in this policy, including for compliance with legal obligations, resolving disputes, and enforcing agreements. We will delete or anonymize data when it is no longer needed for these purposes.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal and healthcare data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your data, subject to legal and contractual obligations.
• Objection: You can object to the processing of your data for certain purposes, including marketing.
• Data Portability: You may request a copy of your data in a structured, commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our platform may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@mityung.com.